Delivery to your home
Our knowledge - your advantage

Medicines are a special kind of commodity. Particular expertise is essential when transporting and storing thermolabile medications. Healthcare at Home specialises in dealing with and handling these thermosensitive medications.

Where cold chain medicines are concerned, interruption of the cold chain can result in a loss of effectiveness and, in the worst case, can endanger the patient. Our motto is “from manufacturer to patient - the first unbroken integrated cold chain from the manufacturer to the vein”. We offer you the option of having your products delivered to your home by one of our nurses, upholding the highest standards of quality and safety. We obtain regular confirmation that these high standards are maintained in the form of ISO 9001 certification of our quality management by TÜV, Germany’s monitoring body.

This is what you can expect from us:

  • your medicines are handled exclusively by specialist staff who undergo regular training
  • uninterrupted temperature recording
  • validated transport systems and emergency plans
  • delivery to your home or anywhere else in Germany*
  • you decide the day of delivery (Mon.- Sat.)
  • many years‘ experience in dealing with temperature-sensitive products
  • medical drug refrigerators conforming to the GDP (Good Distribution Practices) standard with 24-hour temperature monitoring and alarm system Recording of all relevant cold chain parameters

*delivery to islands only after prior consultation

We know what we’re doing

And because we’re so sure, we accept product liability during transport and storage for:

  • breakage
  • theft
  • temperature variations
  • exceeding the expiry date
  • other reasons for your medication to become unusable